Amazon.com: Customer reviews: AppleCare+ for 10.9-inch iPad (10th generation) (2 years)

Top positive review

Positive reviews›

Trying to refund

Never active. Beware.

Reviewed in the United States on June 8, 2024

The iPad was never active. I’m trying to get my money back.

Top critical review

Critical reviews›

Rachel Elise

DO NOT GET APPLECARE FROM AMAZON

Reviewed in the United States on June 17, 2022

I want to share my experience so others don’t get caught in this mess too. Please, don’t get AppleCare from Amazon. I made that mistake when I purchased my iPad. When I got my iPad I tried to find my AppleCare plan in my settings and online, but it was nowhere to be found. I had an agreement number and everything but I couldn’t find it under my Apple ID. I called Apple and Amazon and was given the runaround for a couple weeks. Come to find out you can’t connect your AppleCare to your Apple ID if you purchase the plan from a third party. So you won’t see your plan on your device and you can’t pay for it if/when you pay for your other AppleCare plans. It’s best to buy your Apple product, wait for it to come in, then purchase an AppleCare plan on your device within 60 days of purchase. That way it can be connected to your Apple ID and there won’t be any problems.

109 people found this helpful

4,740 total ratings, 232 with reviews

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From the United States

Trying to refund

Never active. Beware.

Reviewed in the United States on June 8, 2024

Style Name: iPad (9th Gen)Configuration: 2 YearVerified Purchase

The iPad was never active. I’m trying to get my money back.

Helpful

Garyously

Almost perfect

Reviewed in the United States on June 5, 2024

Style Name: iPad (9th Gen)Configuration: MonthlyVerified Purchase

Because when I wanted to cancel my MGM+ 7 day trial subscription and had to call who knows where the cancelled this subscription which now I am having such a hard time renewing, If Amazon would be more customer friendly and transparent in its dealings and weavings than having to go to youtube just to learn how to navigate Amazon. But hey sometimes its practical. Go figure...

Helpful

Sandi

Accidentally canceled

Reviewed in the United States on April 7, 2024

Style Name: iPad (9th Gen)Configuration: MonthlyVerified Purchase

I love my Apple warranty coverage. However I accidentally canceled my plan. How can I get it back in place? Help please.

13 people found this helpful

Helpful

Troy Palmer

AppleCare+ subscription activation?

Reviewed in the United States on September 28, 2023

Style Name: iPad (9th Gen)Configuration: MonthlyVerified Purchase

I received an email from Amazon with the header < Amazon.com Subscription Ending Soon (Activate to Renew) > In the body of the email it says <Your subscription to AppleCare+ for iPad (9th generation) - Renews Monthly Until Cancelled renews on Oct 5, 2023 and has not been activated yet. This is a friendly reminder to activate your subscription through Your Memberships & Subscriptions. If you have not activated your subscription by Oct 5, 2023, then your subscription will terminate and will not renew. > There is nothing in Memberships and Subscriptions about "activate". I chased down all previous emails from Amazon regarding this item. Again, nothing about "activate". At the bottom of the email was <If you need further assistance, please contact Digital Software Customer Service>, which I did. The representative said that activating had to be done though Apple. I called Apple, their representative said that no activation was necessary, and everything was fine with my iPad's AppleCare+ account. All this wasted 45 minutes of my time. I plan to file a complaint with Amazon. I hope this helps someone else.

113 people found this helpful

Helpful

Stef Chicago Dancer

It’s great

Reviewed in the United States on February 21, 2024

Style Name: iPad mini (6th Gen)Configuration: 2 YearVerified Purchase

Love it !

One person found this helpful

Helpful

Xavier

Good

Reviewed in the United States on January 12, 2024

Style Name: iPad (10th Gen)Configuration: 2 YearVerified Purchase

No action required after getting your Apple shipments

One person found this helpful

Helpful

Amelia

That I have been charged for 3 iPads 9th generation when I only have 2. Pls credit my account.

Reviewed in the United States on April 30, 2024

Style Name: iPad (9th Gen)Configuration: MonthlyVerified Purchase

I like everything about my two iPads 9th generation. I haven’t needed any service but it sure feels good having it.

One person found this helpful

Helpful

Elizabeth Allison

Dropped Ipad On Christmas

Reviewed in the United States on December 28, 2022

Style Name: iPad (9th Gen)Configuration: 2 YearVerified Purchase

Purchased the Apple warranty with the Ipad. Grand Daughter dropped her ipad on Christmas screen cracked. Contacted Apple Care right off had to pay $52.00. I was told a box would be sent so I can ship the Iap for repair. I was also told if it cost more to repair I would be contacted to pay more. I told the customer service rep I have the warranty. Oh well still have to pay. This is a joke I purchased the warranty for my grand daughter in case something like this happens. Well let me see how this goes may have to contact consumer affairs and the Better Business Bureau. Please watch when you purchase this warranty. May have to put more money out to purchase a Samsung Ipad. Very Disappointed!!!

45 people found this helpful

Helpful

Rachel

Unclear instructions

Reviewed in the United States on February 23, 2024

Style Name: iPad (10th Gen)Configuration: 2 YearVerified Purchase

I didn’t get an email or anything from Apple or Amazon, so when I called Amazon to explain and wonder how I activate the Apple Care, it automatically had been done. I went to the general settings on my iPad and clicked on “about” and it showed the Apple Care was active. The redemption information seemed very unclear to me, so hopefully this helps someone else.

4 people found this helpful

Helpful

Sal T.

Good to have!

Reviewed in the United States on December 24, 2023

Style Name: iPad mini (6th Gen)Configuration: 2 YearVerified Purchase

Covers accidents and everything in between.

Helpful

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AppleCare+ for 10.9-inch iPad (10th generation) (2 years)

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AppleCare+ for 10.9-inch iPad (10th generation) (2 years) › Customer reviews

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AppleCare+ for 10.9-inch iPad (10th generation) (2 years)

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AppleCare+ for 10.9-inch iPad (10th generation) (2 years)

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