Customer-obsessed science

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Amazon Science Fulfillment Center OAK4 in Tracy, CA
February 15, 2024
In addition to its practical implications, recent work on “meaning representations” could shed light on some old philosophical questions.

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  • We look for talent from around the world for applied scientists, data scientists, economists, research scientists, scholars, academics, PhDs, and interns.
  • We hire world-class academics to work on large-scale technical challenges, while they continue to teach and conduct research at their universities. Learn more about each program and how to apply below.
  • Supporting research at academic institutions and non-profit organizations in areas that align with our mission to advance customer-obsessed science.
US, NY, New York
Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecasting team in the Supply Chain Optimization Technologies (SCOT) group is looking for innovative, passionate and results-oriented Economists to answer these questions. You will have an opportunity to own the long-run outlook for Amazon’s global consumer business and shape strategic decisions at the highest level. The successful candidate will be able to formalize problem definitions from ambiguous requirements, build econometrics models using Amazon’s world-class data systems, and develop cutting-edge solutions for non-standard problems. Key job responsibilities · Develop new econometric models or improve existing approaches using scalable techniques. · Extract data for analysis and model development from large, complex datasets. · Closely work with engineering teams to build scalable, efficient systems that implement prototypes in production. · Apply economic theory to solve business problems in a fast moving environment. · Distill problem definitions from informal business requirements and communicate technical solutions to senior business leaders. · Drive innovation and best practices in applied research across the Amazon research science community. We are open to hiring candidates to work out of one of the following locations: New York, NY, USA
US, MD, Virtual Location - Maryland
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to work with large and complicated data sets. Some knowledge of econometrics, as well as basic familiarity with Python is necessary, and experience with SQL and UNIX would be a plus. This is a part time position, 29 hours per week, with compensation being awarded on an hourly basis. You will learn how to build data sets and perform applied econometric analysis at Internet speed collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. Roughly 85% of previous cohorts have converted to full time economics employment at Amazon. If you are interested, please send your CV to our mailing list at [email protected]. We are open to hiring candidates to work out of one of the following locations: Virtual Location - MD
US, WA, Bellevue
We are seeking a passionate, talented, and inventive individual to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer experience and contribute to the design, architecture, and implementation of a cutting-edge product. Key job responsibilities On our team you will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. We are seeking an experienced Scientist who combines superb technical, research, analytical and leadership capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our research teams. We’re looking for someone who innovates, and loves solving hard problems. You will be expected to have an established background in building highly scalable systems and system design, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex problems, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. A day in the life You will be responsible for developing and maintaining the systems and tools that enable us to accelerate knowledge operations and work in the intersection of Science and Engineering. You will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. About the team The mission of the Applied AI team is to enable organizations within Worldwide Amazon.com Stores to accelerate the adoption of AI technologies across various parts of our business. We are looking for an Applied Scientist to join our Applied AI team to work on LLM-based solutions. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA
US, WA, Bellevue
We are seeking a passionate, talented, and inventive individual to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer experience and contribute to the design, architecture, and implementation of a cutting-edge product. The mission of the Applied AI team is to enable organizations within Worldwide Amazon.com Stores to accelerate the adoption of AI technologies across various parts of our business. We are looking for a Senior Applied Scientist to join our Applied AI team to work on LLM-based solutions. We are seeking an experienced Scientist who combines superb technical, research, analytical and leadership capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our research teams. We’re looking for someone who innovates, and loves solving hard problems. You will be expected to have an established background in building highly scalable systems and system design, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex problems, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Key job responsibilities You will be responsible for developing and maintaining the systems and tools that enable us to accelerate knowledge operations and work in the intersection of Science and Engineering. A day in the life On our team you will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA
CA, ON, Toronto
Looking for your next challenge? North America Sort Centers (NASC) are experiencing growth and looking for a skilled, highly motivated Data Scientist to join the NASC Engineering Data, Product and Simulation Team. The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute volume flow through the middle-mile network. Key job responsibilities The Data Scientist will design and implement solutions to address complex business questions using simulation. In this role, you will apply advanced analysis techniques and statistical concepts to draw insights from massive datasets, and create intuitive simulations and data visualizations. You can contribute to each layer of a data solution – you work closely with process design engineers, business intelligence engineers and technical product managers to obtain relevant datasets and create simulation models, and review key results with business leaders and stakeholders. Your work exhibits a balance between scientific validity and business practicality. On this team, you will have a large impact on the entire NASC organization, with lots of opportunity to learn and grow within the NASC Engineering team. This role will be the first dedicated simulation expert, so you will have an exceptional opportunity to define and drive vision for simulation best practices on our team. To be successful in this role, you must be able to turn ambiguous business questions into clearly defined problems, develop quantifiable metrics and deliver results that meet high standards of data quality, security, and privacy. About the team NASC Engineering’s Product and Analytics Team’s sole objective is to develop tools for under the roof simulation and optimization, supporting the needs of our internal and external stakeholders (i.e Process Design Engineering, NASC Engineering, ACES, Finance, Safety and Operations). We develop data science tools to evaluate what-if design and operations scenarios for new and existing sort centers to understand their robustness, stability, scalability, and cost-effectiveness. We conceptualize new data science solutions, using optimization and machine learning platforms, to analyze new and existing process, identify and reduce non-value added steps, and increase overall performance and rate. We work by interfacing with various functional teams to test and pilot new hardware/software solutions. We are open to hiring candidates to work out of one of the following locations: Toronto, ON, CAN
US, WA, Bellevue
The Artificial General Intelligent team (AGI) seeks an Applied Scientist with a strong background in machine learning and production level software engineering to spearhead the advancement and deployment of cutting-edge ML systems. As part of this team, you will collaborate with talented peers to create scalable solutions for an innovative conversational assistant, aiming to revolutionize user experiences for millions of Alexa customers. The ideal candidate possesses a solid understanding of machine learning fundamentals and has experience writing high quality software in production setting. The candidate is self-motivated, thrives in ambiguous and fast-paced environments, possess the drive to tackle complex challenges, and excel at swiftly delivering impactful solutions while iterating based on user feedback. Join us in our mission to redefine industry standards and provide unparalleled experiences for our customers. Key job responsibilities You will be expected to: · Analyze, understand, and model customer behavior and the customer experience based on large scale data · Build and measure novel online & offline metrics for personal digital assistants and customer scenarios, on diverse devices and endpoints · Create, innovate and deliver deep learning, policy-based learning, and/or machine learning based algorithms to deliver customer-impacting results · Build and deploy automated model training and evaluation pipelines · Perform model/data analysis and monitor metrics through online A/B testing · Research and implement novel machine learning and deep learning algorithms and models. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Boston, MA, USA
US, WA, Seattle
Join us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale & speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, driving solutions that enable our customers, businesses, and the world around us to become more sustainable. Sustainability Science and Innovation (SSI) is a multi-disciplinary team within the WW Sustainability organization that combines science, analytics, economics, statistics, machine learning, product development, and engineering expertise. We use this expertise and skills to identify, develop and evaluate the science and innovations necessary for Amazon, customers and partners to meet their long-term sustainability goals and commitments. We are seeking a Principal Applied Scientist who is not just adept in the theoretical aspects of Machine Learning (ML), Artificial Intelligence (AI), and Large Language Models (LLMs) but also possesses a pragmatic, hands-on approach to navigating the complexities of innovation. You will take the lead in conceptualization, building, and launching innovative models and solutions that significantly drive material impacts for our long-term sustainability and climate goals. You'll be guided by problems and customer needs. You'll use strong technical judgment to determine appropriate approaches - custom pre-training models, fine-tuning trusted base models, leveraging retrieval-augmented generation (RAGs), or combining approaches. You'll collaborate with business leaders, scientists, and engineers to incorporate sustainability domain nuances when creating data foundations, developing AI models/applications, and applying techniques like data indexing, validation metrics, model distillation, and customized loss functions. You'll work across teams to embed AI/ML solutions and capabilities into existing sustainability data and systems. You'll define key AI sustainability research directions, adopt/invent new ML techniques, conduct rigorous experiments, publish results, and ensure research translates into practice. You'll develop long-term strategies, persuade teams, propose goals and deliver. If you see yourself as a hands-on technical leader and innovator at the intersection of AI, technology, and sustainability, we'd like to connect. You don't need to be an expert in sustainability and climate domains. Key job responsibilities - Creating web-scale sustainability-specific data foundations that align with our impact areas and sustainability goals; - Models to measure environmental and economic impacts at scale; - Automated solutions simplifying complex, labor-intensive ESG tasks; reasoning mechanisms for multi-view decarbonization plans and multi-objective optimization models; - Models to create, monitor, and quality assure high-integrity forest carbon credits. About the team Diverse Experiences: World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. We are open to hiring candidates to work out of one of the following locations: Arlington, VA, USA | New York City, NY, USA | San Francisco, CA, USA | Seattle, WA, USA
US, CA, San Francisco
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/ About Twitch Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate and grow their personal interests and passions. We're always live at Twitch. About the Position We are looking for applied scientists to solve challenging and open-ended problems in the domain of user and content safety. As an applied scientist on Twitch's Community team, you will use machine learning to develop data products tackling problems such as harassment, spam, and illegal content. You will use a wide toolbox of ML tools to handle multiple types of data, including user behavior, metadata, and user generated content such as text and video. You will collaborate with a team of passionate scientists and engineers to develop these models and put them into production, where they can help Twitch's creators and viewers succeed and build communities. You will report to an Applied Science Manager. This position will be located in San Francisco. You Will - Build machine learning products to protect Twitch and its users from abusive behavior such as harassment, spam, and violent or illegal content. - Work backwards from customer problems to develop the right solution for the job, whether a classical ML model or a state-of-the-art one. - Collaborate with Community Health's engineering and product management team to productionize your models into flexible data pipelines and ML-based services. - Continue to learn and experiment with new techniques in ML, software engineering, or safety so that we can better help communities on Twitch grow and stay safe. Perks - Medical, Dental, Vision & Disability Insurance - 401(k) - Maternity & Parental Leave - Flexible PTO - Amazon Employee Discount We are open to hiring candidates to work out of one of the following locations: San Francisco, CA, USA
US, CA, San Diego
The Private Brands team is looking for an Applied Scientist to join the team in building science solutions at scale. Our team applies Optimization, Machine Learning, Statistics, Causal Inference, and Econometrics/Economics to derive actionable insights. We are an interdisciplinary team of Scientists, Engineers, and Economists and primary focus on building optimization and machine learning solutions in supply chain domain with specific focus on Amazon private brand products. Key job responsibilities You will work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable optimization solutions and ML models. This is a unique, high visibility opportunity for someone who wants to have business impact, dive deep into large-scale problems, enable measurable actions on the consumer economy, and work closely with scientists and economists. As a scientist, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. We are particularly interested in candidates with experience in predictive and machine learning models and working with distributed systems. Academic and/or practical background in Machine Learning are particularly relevant for this position. Familiarity and experience in applying Operations Research techniques to supply chain problems is a plus. We are open to hiring candidates to work out of one of the following locations: San Diego, CA, USA | Seattle, WA, USA
US, CA, Pasadena
The Amazon Web Services (AWS) Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. We are looking to hire a Research Scientist with fabrication and data analysis experience working on Josephson Junction elements of a superconducting circuit. The position is on-site at our lab, located on the in Pasadena, CA. The ideal candidate will have had prior experience deep diving into fabrication details and electrical test data. We are looking for candidates with strong engineering principles, resourcefulness and data science experience. Organization and communication skills are essential. Key job responsibilities * Deep dive into the physics and related data associated with Josephson Junctions or metal-insulator-metal fabrication processes. * Develop and maintain data pipeline pertinent to superconducting device fabrication, in particular Josephson Junctions or general transmon elements. * Develop analytical tools to uncover new information about established and new junction processes. * Generate both custom and standardized reports summarizing inline and end of line electrical and process data from product material runs. * Devise experiments and provide recommendations for improvement of fabrication processes. * Communicate findings with colleagues by way of crisp documentation and presentations. A day in the life The role will be vital to the fabrication team and quantum computing device integration mechanism. The candidate will provide the most current information to project leads and fabrication area owners to drive data driven decision of production runs. Once the fabrication run starts the candidate will stay close to the details of fabrication providing data analysis and quick feedback to key stakeholders. At the end of fabrication runs custom and standardized reports will be generated by the candidate to provide insights into data generated from the run. This position may require occasional weekend work. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. About the team Our team is comprised of scientists and engineers who are building hardware that enables quantum computing technologies. Doing that requires the fabrication of quantum devices, which necessitates staying close to the details and analyzing data while building tools to better understand the data. We are open to hiring candidates to work out of one of the following locations: Pasadena, CA, USA