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Customer Review
Reviewed in the United States on March 14, 2024
I was happy to buy this chair & felt the price is fair for it. It seemed to be just what I wanted & needed. Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly.
Sadly, there were issues. The arm rests are very poor. Underneath each arm rest are 2 channels im the plastic which are horrifically sharp! I sliced my finger right off! The bad thing is these very sharp channels are in a place you will grasp at often as you move the chair at the desk. This is an extremely poor design (also not like SL in any way.) The plasti is cut on a fashion it just is angular & cuts flesh deeply like a knife. I have cuts.
Also, 1 or the 2 arm rests i manufactured wrong & poorly. It does not seat in the place it should which makes the surrounding oval of plastic out of alignment. This is VERY SHARP & THIS ALSO WILL SLICE YOU! The overall quality of the arm rests is poor for tolerences, finish & design. It saddens me that the chair delivered has such terrible quality in the arm rests because they did such a good job on most aspects of this well built chair otherwise. It may be just the chair I got, but what I received is dangerous & has sliced my hand & fingers even as I have only owned it less than a week & NOT used it.
Why have I not used it you ask? Because the hydraulic lift does not lift correctly.
I contacted the manufactuer right away about the concerns after those sharp plastics sliced me. They responded quickly. I could have had no complaint really for them except they offered a refund that was less than 1/2 the cost...I mean the arm rest on one side is manufactured wrong & both sides have 2 channels which are horrifically sharp, will always be a huge issue w/no solution & the hydraulic is not right. Going back & for over days is frustrating even as I feel the company Happy Tao does care but there is a time difference & possibly language barrier to them understanding the chair SLICED ME several times, is not made right & the hydraulic lift doesn't work right. It is confusing that they build such a generally good product but make it dangerous in such a way that every time you grasp the a rest you slice yourself.
I would give this chair 4 solid stars for overall style & quality but I can't because of how bad the arm rests are & the lift doesn't work. Add to that my having to contact Amazon over this & I sadly feel it drops to 1☆.
I now have a chair has cut me which has arm rests that are unusuable or would need to be replaced on day 1...a wk later no solution. I also would need a new hydraulic when it was satbin for 1 minute 2x & is barely to not adjustable up/dwn.
It arrived less than a wk ago but can't really use it, have NO chair to sit in & no refund to buy new one.
As my husband owns a SL which this appears to be a clone of, I can say they were on the right track to make a great chair but the arm rest design is poor at best & quality is not good in a couple areas. I would have said "try it" but slicing my hand on a brand new chair should never happen!
Look at photos of my husband's SL chair & the Noble Rocker chair I was so looking forward to having but it is not usable, injured me & would require new hydraulic lift & 2 new arm rest assemblies to work. Who needs this on day one after it arrived? It's wrong.
Noble Rocker is on the right track to produce a really good chair! I like much of what is done here for quality general design. The fabric is polyester & it is fine. The size is kinda XL but not Secret Lab XL. The measurements listed for NR are off in my opinion as my husband owns a SL XL chair which is clearly larger.
I was happy to buy this chair & felt the price is fair for it. It seemed to be just what I wanted & needed. Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly.
Sadly, there were issues. The arm rests are very poor. Underneath each arm rest are 2 channels im the plastic which are horrifically sharp! I sliced my finger right off! The bad thing is these very sharp channels are in a place you will grasp at often as you move the chair at the desk. This is an extremely poor design (also not like SL in any way.) The plasti is cut on a fashion it just is angular & cuts flesh deeply like a knife. I have cuts.
Also, 1 or the 2 arm rests i manufactured wrong & poorly. It does not seat in the place it should which makes the surrounding oval of plastic out of alignment. This is VERY SHARP & THIS ALSO WILL SLICE YOU! The overall quality of the arm rests is poor for tolerences, finish & design. It saddens me that the chair delivered has such terrible quality in the arm rests because they did such a good job on most aspects of this well built chair otherwise. It may be just the chair I got, but what I received is dangerous & has sliced my hand & fingers even as I have only owned it less than a week & NOT used it.
Why have I not used it you ask? Because the hydraulic lift does not lift correctly.
I contacted the manufactuer right away about the concerns after those sharp plastics sliced me. They responded quickly. I could have had no complaint really for them except they offered a refund that was less than 1/2 the cost...I mean the arm rest on one side is manufactured wrong & both sides have 2 channels which are horrifically sharp, will always be a huge issue w/no solution & the hydraulic is not right. Going back & for over days is frustrating even as I feel the company Happy Tao does care but there is a time difference & possibly language barrier to them understanding the chair SLICED ME several times, is not made right & the hydraulic lift doesn't work right. It is confusing that they build such a generally good product but make it dangerous in such a way that every time you grasp the a rest you slice yourself.
I would give this chair 4 solid stars for overall style & quality but I can't because of how bad the arm rests are & the lift doesn't work. Add to that my having to contact Amazon over this & I sadly feel it drops to 1☆.
I now have a chair has cut me which has arm rests that are unusuable or would need to be replaced on day 1...a wk later no solution. I also would need a new hydraulic when it was satbin for 1 minute 2x & is barely to not adjustable up/dwn.
It arrived less than a wk ago but can't really use it, have NO chair to sit in & no refund to buy new one.
As my husband owns a SL which this appears to be a clone of, I can say they were on the right track to make a great chair but the arm rest design is poor at best & quality is not good in a couple areas. I would have said "try it" but slicing my hand on a brand new chair should never happen!
Look at photos of my husband's SL chair & the Noble Rocker chair I was so looking forward to having but it is not usable, injured me & would require new hydraulic lift & 2 new arm rest assemblies to work. Who needs this on day one after it arrived? It's wrong.
I was happy to buy this chair & felt the price is fair for it. It seemed to be just what I wanted & needed. Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly.
Sadly, there were issues. The arm rests are very poor. Underneath each arm rest are 2 channels im the plastic which are horrifically sharp! I sliced my finger right off! The bad thing is these very sharp channels are in a place you will grasp at often as you move the chair at the desk. This is an extremely poor design (also not like SL in any way.) The plasti is cut on a fashion it just is angular & cuts flesh deeply like a knife. I have cuts.
Also, 1 or the 2 arm rests i manufactured wrong & poorly. It does not seat in the place it should which makes the surrounding oval of plastic out of alignment. This is VERY SHARP & THIS ALSO WILL SLICE YOU! The overall quality of the arm rests is poor for tolerences, finish & design. It saddens me that the chair delivered has such terrible quality in the arm rests because they did such a good job on most aspects of this well built chair otherwise. It may be just the chair I got, but what I received is dangerous & has sliced my hand & fingers even as I have only owned it less than a week & NOT used it.
Why have I not used it you ask? Because the hydraulic lift does not lift correctly.
I contacted the manufactuer right away about the concerns after those sharp plastics sliced me. They responded quickly. I could have had no complaint really for them except they offered a refund that was less than 1/2 the cost...I mean the arm rest on one side is manufactured wrong & both sides have 2 channels which are horrifically sharp, will always be a huge issue w/no solution & the hydraulic is not right. Going back & for over days is frustrating even as I feel the company Happy Tao does care but there is a time difference & possibly language barrier to them understanding the chair SLICED ME several times, is not made right & the hydraulic lift doesn't work right. It is confusing that they build such a generally good product but make it dangerous in such a way that every time you grasp the a rest you slice yourself.
I would give this chair 4 solid stars for overall style & quality but I can't because of how bad the arm rests are & the lift doesn't work. Add to that my having to contact Amazon over this & I sadly feel it drops to 1☆.
I now have a chair has cut me which has arm rests that are unusuable or would need to be replaced on day 1...a wk later no solution. I also would need a new hydraulic when it was satbin for 1 minute 2x & is barely to not adjustable up/dwn.
It arrived less than a wk ago but can't really use it, have NO chair to sit in & no refund to buy new one.
As my husband owns a SL which this appears to be a clone of, I can say they were on the right track to make a great chair but the arm rest design is poor at best & quality is not good in a couple areas. I would have said "try it" but slicing my hand on a brand new chair should never happen!
Look at photos of my husband's SL chair & the Noble Rocker chair I was so looking forward to having but it is not usable, injured me & would require new hydraulic lift & 2 new arm rest assemblies to work. Who needs this on day one after it arrived? It's wrong.
Dangerously sharp plastic-arm rests are poor
Reviewed in the United States on March 14, 2024
Noble Rocker is on the right track to produce a really good chair! I like much of what is done here for quality general design. The fabric is polyester & it is fine. The size is kinda XL but not Secret Lab XL. The measurements listed for NR are off in my opinion as my husband owns a SL XL chair which is clearly larger.Reviewed in the United States on March 14, 2024
I was happy to buy this chair & felt the price is fair for it. It seemed to be just what I wanted & needed. Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly.
Sadly, there were issues. The arm rests are very poor. Underneath each arm rest are 2 channels im the plastic which are horrifically sharp! I sliced my finger right off! The bad thing is these very sharp channels are in a place you will grasp at often as you move the chair at the desk. This is an extremely poor design (also not like SL in any way.) The plasti is cut on a fashion it just is angular & cuts flesh deeply like a knife. I have cuts.
Also, 1 or the 2 arm rests i manufactured wrong & poorly. It does not seat in the place it should which makes the surrounding oval of plastic out of alignment. This is VERY SHARP & THIS ALSO WILL SLICE YOU! The overall quality of the arm rests is poor for tolerences, finish & design. It saddens me that the chair delivered has such terrible quality in the arm rests because they did such a good job on most aspects of this well built chair otherwise. It may be just the chair I got, but what I received is dangerous & has sliced my hand & fingers even as I have only owned it less than a week & NOT used it.
Why have I not used it you ask? Because the hydraulic lift does not lift correctly.
I contacted the manufactuer right away about the concerns after those sharp plastics sliced me. They responded quickly. I could have had no complaint really for them except they offered a refund that was less than 1/2 the cost...I mean the arm rest on one side is manufactured wrong & both sides have 2 channels which are horrifically sharp, will always be a huge issue w/no solution & the hydraulic is not right. Going back & for over days is frustrating even as I feel the company Happy Tao does care but there is a time difference & possibly language barrier to them understanding the chair SLICED ME several times, is not made right & the hydraulic lift doesn't work right. It is confusing that they build such a generally good product but make it dangerous in such a way that every time you grasp the a rest you slice yourself.
I would give this chair 4 solid stars for overall style & quality but I can't because of how bad the arm rests are & the lift doesn't work. Add to that my having to contact Amazon over this & I sadly feel it drops to 1☆.
I now have a chair has cut me which has arm rests that are unusuable or would need to be replaced on day 1...a wk later no solution. I also would need a new hydraulic when it was satbin for 1 minute 2x & is barely to not adjustable up/dwn.
It arrived less than a wk ago but can't really use it, have NO chair to sit in & no refund to buy new one.
As my husband owns a SL which this appears to be a clone of, I can say they were on the right track to make a great chair but the arm rest design is poor at best & quality is not good in a couple areas. I would have said "try it" but slicing my hand on a brand new chair should never happen!
Look at photos of my husband's SL chair & the Noble Rocker chair I was so looking forward to having but it is not usable, injured me & would require new hydraulic lift & 2 new arm rest assemblies to work. Who needs this on day one after it arrived? It's wrong.
Images in this review
