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Customer Review
Reviewed in the United States on May 13, 2024
Overall: Good quality and convenient, but a little bulky. Recharge capability is sufficient if you need something to get you through the occasional emergency you'll be happy. However, there is not enough power to fully recharge a large phone from 0% to 100%.
I bought 2 of these and have used them on a Samsung S9, Samsung S23, and various earbuds.
Speed: "Fast charging" is supported but that term is relative to your phone, usage, max wattage, and battery size. For simple reference, it takes a little over an hour to recharge a Samsung S23 from 0% to 64%.
Reserve power: Do not expect this to recharge your phone from 0% to 100% on a single charge but a 60+% recharge is reasonable.
Physical notes:
Roughly 2x as thick as a typical phone.
There is 1 male usb-c out swivel jack and 1 female usb-c in/out jack.
The swivel jack is convenient but its awkward due to the bulk of the battery. When plugged into the swivel jack your phone will not lay flat and the rounded bottom of the battery prevents it from being used as a vertical stand, seems like a missed design opportunity.
There is a side usb-c jack as well but using that requires you to carry a cable (included in the box).
It is possible to charge 2 devices at once but the battery drains so fast when doing that you will get better results if you charge them separatey.
NOTE: A USB-C to USB-C cable is included but it does NOT include a wall charger. You will need to provide your own.
Anker support: EXCELLENT. I was contacted by Anker after posting my original review. In my original review I posted a 50% average power gain, this was incorrect, I retested several times and gains were 62%-64% every time. I had hoped for a 100% recharge but I have since learned that is an unrealistic expectation for a battery bank of this size.
Anker proactively took the time to explain what power gains should be expected during a recharge and how much power gets lost during the charge process. They offered to refund my purchase if I was unhappy but I declined. I am happy with this power bank and now I am also better educated. Unbelievably excellent customer service by Anker!
I bought 2 of these and have used them on a Samsung S9, Samsung S23, and various earbuds.
Speed: "Fast charging" is supported but that term is relative to your phone, usage, max wattage, and battery size. For simple reference, it takes a little over an hour to recharge a Samsung S23 from 0% to 64%.
Reserve power: Do not expect this to recharge your phone from 0% to 100% on a single charge but a 60+% recharge is reasonable.
Physical notes:
Roughly 2x as thick as a typical phone.
There is 1 male usb-c out swivel jack and 1 female usb-c in/out jack.
The swivel jack is convenient but its awkward due to the bulk of the battery. When plugged into the swivel jack your phone will not lay flat and the rounded bottom of the battery prevents it from being used as a vertical stand, seems like a missed design opportunity.
There is a side usb-c jack as well but using that requires you to carry a cable (included in the box).
It is possible to charge 2 devices at once but the battery drains so fast when doing that you will get better results if you charge them separatey.
NOTE: A USB-C to USB-C cable is included but it does NOT include a wall charger. You will need to provide your own.
Anker support: EXCELLENT. I was contacted by Anker after posting my original review. In my original review I posted a 50% average power gain, this was incorrect, I retested several times and gains were 62%-64% every time. I had hoped for a 100% recharge but I have since learned that is an unrealistic expectation for a battery bank of this size.
Anker proactively took the time to explain what power gains should be expected during a recharge and how much power gets lost during the charge process. They offered to refund my purchase if I was unhappy but I declined. I am happy with this power bank and now I am also better educated. Unbelievably excellent customer service by Anker!
