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Customer Review
Reviewed in the United States on July 15, 2022
(Updated) The Seller worked with me privately to fix the faulty/Returned Amazon unit I received initially. . I was notified the used product that was shipped was due to how Amazon’s warehousing works and was not a fault of the seller itself. I received a brand new unit to replace the used one I received and I can confirm the creaking/clicking noise does not exist on the new product I received. Simply put, I love this battery pack! It has proven to be quite useful since I have started using this product. I was hoping for a product like this to come out since the 622 model came out. The 5,000 mAh just wasn’t enough juice to make the purchase worth it. I didn’t fully get to test the product out, I just wanted to share my disappointment because I bought this as a new product and I ended up getting a used/returned product (again, not the sellers fault). The unit’s box I received was cut up where the return label was stuck to it and the top/flaps were not even closed or re-sealed (I received it exactly as shown in the video). I got the white model and it came with tiny black smudges all over it. It is hard to see from the video but it is noticeable to the naked eye. It’s a bummer I paid for a new device and received a used/returned one, but as far as the product itself goes, I can tell the magsafe magnet is strong and was able to charge my phone even through a 3rd party MagSafe case (otter box symmetry+). The weight is decent given the battery capacity size and the kickstand is also pretty convenient. When plugging the device in to charge I noticed that it makes a creaking/clicking noise (Anker confirmed this isn’t normal and I can confirm it doesn’t exist on the replacement unit I received). It was most likely damaged by the previous owner before they returned it to amazon. The USB connection also appears to be pretty solid. Once the unit is plugged in, it’s not going to get unplugged easily/on accident. Wired and wired charging works flawlessly while the devices are in your pocket or tossed in a bag.
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