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About product support

Technical support

Talk to an expert when you need help getting your product set up or troubleshooting issues.

Parts replacement

Replace missing or broken parts for free. We can send you replacement parts for large items like furniture and appliances.
Product support also provides quick-start guides, user manuals, tutorials, and other tools to help you get the most out of your purchase. You can also get product support for eligible items through Your Orders.

Other ways we can help

Trade-in and save up to 25% on qualifying Amazon devices.
Recycle Amazon Devices and other small consumer electronics at the end of their useful life.