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Ships from

Asurion, LLC

Ships from

Asurion, LLC

Sold by

Asurion, LLC

Sold by

Asurion, LLC

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt

Returnable	Yes
Resolutions	Eligible for refund or replacement
Return Window	30 days from delivery
Refund Timelines	Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee	A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee	A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to seller error. See details here.

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt

Returnable	Yes
Resolutions	Eligible for refund or replacement
Return Window	30 days from delivery
Refund Timelines	Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee	A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee	A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to seller error. See details here.

Return instructions

Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information.

Read full return policy

Payment

Secure transaction

Payment

Secure transaction

We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more

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ASURION 2 Year Electronics Protection Plan ($40 - $49.99)

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4.4 4,439 ratings

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$4.99

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Purchase options and add-ons

No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to [email protected] with your Asurion plan order number and we will resend.

Product guides and documents

User Guide (PDF)

Product information

ASIN

B07Q45YQ4K

Item model number

de-Cable-23h-281

Customer Reviews

4.4 4,439 ratings

4.4 out of 5 stars

Date First Available

March 14, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Price	$4.99	$5.99	$26.99	$7.99	$3.99	$5.99
Delivery	Get it Jun 25 - 26	Get it Jun 25 - 26	Get it Jun 25 - 26	Get it Jun 25 - 26	Get it Jun 25 - 26	Get it Jun 25 - 26
Customer Ratings	4.44,439	4.32,251	4.3535	4.41,783	4.48,570	4.539,957
Easy to use	4.2	4.0	3.5	4.2	4.0	4.1
Value for money	4.1	4.0	3.9	4.3	4.1	4.1
Tech Support	4.1	3.9	4.0	4.3	3.9	4.0
Sold By	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC

From the brand

Product Description

Customer reviews

4.4 out of 5

4,439 global ratings

Zero tolerance for fake reviews

Customers say

Customers like the value, ease of use, and picture of the warranty. For example, they mention it's well worth the money, easy to claim, and simple. That said, opinions are mixed on quality and performance.

AI-generated from the text of customer reviews

53 customers mention47 positive6 negative

Customers find the process of extending protection and filing a claim easy. They also appreciate the responsiveness of the company and the simple, quick process. Customers also mention that the coverage is seamless from start to finish, and the shipping is free and fast.

"...Easy to assemble. Packaged and returned the device and within a couple of days I received an Amazon gift card refund...." Read more

"...Very surprised by how easy and reliable this company is...." Read more

"I've used Asurion protection plan before and it was very easy to submit a claim." Read more

"...Ease of receiving a replacement item and the shipping is free and fast. Sometimes the items are a updated version...." Read more

36 customers mention27 positive9 negative

Customers like the value of the warranty. They say it's worth the reasonable cost, a valuable investment, and a great insurance for the money. Some customers also mention that it'll provide affordable coverage for electronics.

"...Having Asurion protection is worth the value and they are quick and reliable." Read more

"Love the color, size, price!!!" Read more

"Pretty useless. Figured just in case I can get extra protection for the camera I purchased.....so they do at least answer the phone...." Read more

"It was very helpful!! Good value!" Read more

6 customers mention6 positive0 negative

Customers find the warranty very helpful, great to work with, and knowledgeable. They also say the policy has been very beneficial, especially on higher priced items.

"It was very helpful!! Good value!" Read more

"The agent I spoke with, was very respectful, knowledgeable, professional and customer friendly" Read more

"...The policy has been very beneficial, especially on higher priced items." Read more

"Affordable coverage for electronics. They were fast, ready to use, and helpful." Read more

5 customers mention5 positive0 negative

Customers are satisfied with the picture. They mention that it's very beautiful, easy to install, and has an ingenious design. They also love the color, size, and price.

"Love the color, size, price!!!" Read more

"Ingenious design !" Read more

"Great value...easy to install...great picture" Read more

"Very beautiful" Read more

5 customers mention5 positive0 negative

Customers find it easy to get their item replaced if it's broken. They say the shipping is free and the replacement is delivered quickly. They also appreciate the warranty and the ease of receiving a replacement item.

"...Always had a great experience with Asurion. Ease of receiving a replacement item and the shipping is free and fast...." Read more

"Easy and quick replacement" Read more

"Easy to get a warranty" Read more

"...Very easy to get your item replaced if broken ( even accidentally)Highly recommend" Read more

5 customers mention5 positive0 negative

Customers are satisfied with the service provided by the company. They mention that it provides good service, is customer-friendly, and responsive.

"...spoke with, was very respectful, knowledgeable, professional and customer friendly" Read more

"Hopefully I don't need the coverage. Company is responsive and seems easy to work with." Read more

"Good service, protection for the item I purchased, worth it." Read more

"Nice, service..." Read more

28 customers mention18 positive10 negative

Customers are mixed about the quality of the warranty. Some mention that it's very reliable insurance, providing good protection. However, some customers say that the service is really bad and a rip off. They also say that it was priced too high and scam like selling.

"...Having Asurion protection is worth the value and they are quick and reliable." Read more

"...it was necessary to return our baby mobitor as the charger was defective. I am so glad I took the protection plan...." Read more

"Asurion is a very reliable insurance. I have used them for years and have only made 2 claims. Each claim was approved without any arguments...." Read more

"product quality has been high enough I have never had to utilize the service." Read more

15 customers mention5 positive10 negative

Customers are mixed about the performance of the warranty. Some mention that it works exceptionally and has no problems at all, while others say that they could not get it to work. Some customers also mention that the screen does not work, the digital clock stopped working, and the transmit button fails.

"I purchased an O kam less than six months ago and it quit working...." Read more

"Arrived promptly and in excellent shape and works perfectly!" Read more

"I had a ham radio and the transmit button fail and not work.. called the Asurion team and they did not give me a hard time.. took my information and..." Read more

"Digital Clock stopped working and Assurion sent me a Amazon gift card on one day. Can't do better than that! Thanks" Read more

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TriChelle

Quick

Reviewed in the United States on June 1, 2024

Verified Purchase

Filed a claim for my defective product and within a couple of minutes I received the return directions. Easy to assemble. Packaged and returned the device and within a couple of days I received an Amazon gift card refund. Having Asurion protection is worth the value and they are quick and reliable.

Helpful

Amy

Most satisfied customer

Reviewed in the United States on May 16, 2024

Verified Purchase

My son's charging port on his battery pack for his VR broken so I reached out to asurion because of the protection plan I got on the equipment. Very surprised by how easy and reliable this company is. They showed me how to fill out a short explanation form on my broken idea and within a half hour I already had the (paid) shipping label in my email. I shipped it back to the company within the end of the night (on the same day as shipping) I got my Amazon credit for what I paid for plus sales tax and shipping cost. My son is happy to have gotten his new battery pack. This was all done in three days tops. I definitely recommend this company.

Helpful

Shoppe by choice

Very sturdy, easy to assemble. Totally love it.

Reviewed in the United States on May 24, 2024

Verified Purchase

Love the color, size, price!!!

Helpful

Lindsey H

Protection plan

Reviewed in the United States on June 8, 2024

Verified Purchase

It was very helpful!! Good value!

Helpful

beth mcintyre

They do not honor their protection plan

Reviewed in the United States on March 19, 2024

Verified Purchase

I purchased an O kam less than six months ago and it quit working. The battery never stay charged you had to constantly take it down and charge it and I believe that caused it to not want to reconnect to the Internet. I contacted the protection plan company which I purchased a two-year protection plan and the only response I got was I needed to go to a website and do four steps and I did it three times on that website and it would just continually repeating it over and over again that I had to do these four steps on this website, I could not contact anyone for customer service and there was no way to contact anyone about this protection plan. If anyone is out to buy anything that asked to buy a protection plan through this company, I would not purchase it it’s so cheap, but they don’t honor it. You cannot contact anyone you could only get a computer to respond to you and they just repeat the same thing over and over again the only good thing about this whole experience through this so-called protection plan that some rich guy put in place and is taking everybody’s money and living the good life, but not honoring the protection order that he sells to people. Only good thing about it was Amazon honored my purchase, reimbursed me for the camera and the protection plan. And I just want everyone to know do not buy protection plan through this company. He will not honor it they will not honor excuse me which I do believe it’s a rich man taking our money and laughing because he is not helping honoring his protection plan and I’m sorry I cannot believe Amazon still has. I am allowed him to sell this protection plan on their website.

One person found this helpful

Helpful

Yenny Torres

Asegurar mi compra

Reviewed in the United States on May 13, 2024

Verified Purchase

Me gustó comprar un seguro para una cámara que du de regalo, pero cuando recibí el seguro, no había un link que dijera donde se registraba mi cliente y yo solo le pasé el email, para que el li haga directamente

Helpful

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