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Ships from

Asurion, LLC

Ships from

Asurion, LLC

Sold by

Asurion, LLC

Sold by

Asurion, LLC

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt

Returnable	Yes
Resolutions	Eligible for refund or replacement
Return Window	30 days from delivery
Refund Timelines	Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee	A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee	A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to seller error. See details here.

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt

Returnable	Yes
Resolutions	Eligible for refund or replacement
Return Window	30 days from delivery
Refund Timelines	Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee	A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee	A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to seller error. See details here.

Return instructions

Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information.

Read full return policy

Payment

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Payment

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ASURION 3 Year Office Equipment Protection Plan ($450 - $499.99)

Visit the ASURION Store

4.4 149 ratings

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$60.99

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Purchase options and add-ons

No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to [email protected] with your Asurion plan order number and we will resend.

Product guides and documents

User Guide (PDF)

From the brand

Product Description

Looking for specific info?

Product information

ASIN

B07P61QYN4

Customer Reviews

4.4 149 ratings

4.4 out of 5 stars

Date First Available

February 28, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Feedback

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Customer reviews

4.4 out of 5

149 global ratings

2 star

Zero tolerance for fake reviews

Reviews with images

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Top reviews from the United States

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Eace

It was offered when I bought my printer.

Reviewed in the United States on March 26, 2024

Verified Purchase

All I had to do was click a button to add it to the printer purchase, and it gives a bit of piece of mind concerning any issues with the printer.

Helpful

katherine shen

Asurion protection great!

Reviewed in the United States on March 4, 2024

Verified Purchase

Bought the Asurion 3 yr protection plan on my HP printer. Had issue with the printer 2 years later. Easy claim process, easy return process. I was refunded (because unable to fix printer) within a week of my claim with an Amazon gift card for full purchase price. Great insurance product to have.

One person found this helpful

Helpful

Cynthia Dickerson

Received a refund because the item I purchased was broken

Reviewed in the United States on February 21, 2024

Verified Purchase

I needed a refund because I received a product that was different than what I ordered so I couldn’t use the protection plan. They refunded my money right away upon receiving my request! Great customer service!

Helpful

Thomas

asurion is not that hard to use

Reviewed in the United States on January 27, 2024

Verified Purchase

A year +, my laser printer malfunctioned. First time I have ever tried to file a claim. UPS boxed up printer for a small fee. They received the printer in 2 days and was refunded the cost of the printer in 2 days. I will use Asurion again.

One person found this helpful

Helpful

Amazon Customer

Don't buy it before reading this

Reviewed in the United States on June 7, 2024

Verified Purchase

I bought a hand truck and also bought asurion warranty for 3 years. My hand truck broke 8 months after. When I contacted asurion they told me they don't cover my item and they would return my insurance money. If I would've never called they would've kept my money. These companies never lose, you have to stay alert.

Helpful

Noah D

Very Satisfied

Reviewed in the United States on January 27, 2024

Verified Purchase

I have gotten fantastic customer service from Asurion including helpful information and straightforward instructions for new customers like me. First time using it felt like a breeze. Got my full money back when sending in my broken monitor. Of course it was badly damaged so it would be very hard to fix so I'm glad I got the money back to buy a new one. The only problem I have is with the Asurion website. When filing a claim, you can't be specific. You have to pick from toys to other stuff. When searching for the claim manually, I couldn't find anything about electronics or displays so it was hard to file the claim if I had to select toys. The claim wouldn't appear when I filed. They wouldn't even show my Amazon protection plans so I'd have to manually search for a model and category which annoyingly didn't have a "Monitor" or "Display" option. This pushed me to call customer service but luckily they successfully filed the claim for me which I can view the progress anytime. Customer Service was fantastic and helpful. I wouldn't try filing a claim on the website again because that was a pain but I would definitely give them a call because I know customer service will do a good job helping. Great overall service. I'm already using Asurion as a protection plan again. Thanks!

Helpful

Alan B. Snitzer

They did what they said they'd do!

Reviewed in the United States on December 9, 2023

Verified Purchase

Asurion honored their warranty on my Canon multi-function printer that stopped working after less than 1 year. Although the process was a little cumbersome, they processed the claim in an efficient and timely manner, made it easy to ship back the defective product, had it checked to see if it could be repaired, and when it couldn't, they PROMPTLY sent me an amazon gift card for the entire purchase of about $479! No questions asked! I would highly recommend Asurion!

Helpful

Adam J. White

Asurion was quick with reimbursement

Reviewed in the United States on February 2, 2022

Verified Purchase

I got the protection plan on my gaming monitor 2 years ago (brand withheld out of respect for the manufacturer), the monitor cost 499.99. Anyway, about a week and a half ago, I noticed that the monitor display was tinted green and unreadable in some cases. I tested the monitor with more than one pc and cable. Yep broken, and the manufacturer warranty was only one year.

Manufacturer denied repairs due to the expiration of the warranty. I contacted Asurion and they arranged for me to send the monitor in for repair. They covered shipping and handling, gave me a label, and told me when my package had reached them for repair.

I waited a few days and yesterday got the message that the monitor was unrepairable. Instead, Asurion reimbursed me $500 (Original purchase price.) of my monitor. I'm now beginning on research for a new gaming monitor. I can splurge a little now, because my original monitor now sells for $380 as technology has advanced, but Asurion refunded me the original purchase price, not a depreciated value.

Whatever brand I choose, I'm getting the protection again!

Thank you.

2 people found this helpful

Helpful

Return instructions

Return instructions

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