Brand | Dowinx |
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Color | Black&gray |
Material | Wood, Leather, Iron |
Product Dimensions | 22.5"D x 16"W x 45.5"H |
Item Weight | 23 Kilograms |
Back Style | Wing Back |
Frame Material | Iron |
Special Feature | Adjustable Height, Arm Rest, Rolling, Adjustable Backrest, Foot Rest |
Product Care Instructions | Wipe Clean |
Unit Count | 1.0 Count |
Seat Material Type | Foam |
Recommended Uses For Product | Gaming |
Maximum Weight Recommendation | 350 Pounds |
Style | Classic |
Pattern | Star |
Finish Type | Painted |
Room Type | Game Recreation Room |
Age Range (Description) | Adult |
Included Components | User Manual, Caster |
Shape | L-Shape |
Model Name | LS-6688 |
Arm Style | With arms |
Surface Recommendation | Hard Floor |
Furniture base movement | Swivel |
Indoor/Outdoor Usage | Indoor |
Furniture Finish | Leather |
Seat Height | 20.3 Inches |
Seat Depth | 22.5 inches |
Fill Material | Foam |
Tilting | Yes |
Is Customizable | No |
Is Electric | No |
Is Foldable | No |
UPC | 791256797591 738426774068 |
Manufacturer | Dowinx |
Item Weight | 50.6 pounds |
Country of Origin | China |
Item model number | LS-6688-GREY |
Is Discontinued By Manufacturer | No |
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- Coverage: Coverage starts after the 30-day return period. Stains, rips or tears, seam separation, and more are covered. Defects in materials or workmanship covered after the manufacturer warranty expires.
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Dowinx Gaming Chair Ergonomic Office Recliner for Computer with Massage Lumbar Support, Racing Style Armchair PU Leather E-Sports Gamer Chairs with Retractable Footrest (Black&Gray)
Delivery & Support
Select to learn moreDowinx US
- This item will be shipped by the seller. To learn more about this seller’s shipping methods, visit the link below and look for the tab called “Shipping”. You will be able to track your Amazon order in your orders. If you need more help with tracking your package, please visit Track Your Package.
- Learn more about Dowinx US’s shipping policy
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- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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Purchase options and add-ons
Brand | Dowinx |
Color | Black&gray |
Product Dimensions | 22.5"D x 16"W x 45.5"H |
Back Style | Wing Back |
Special Feature | Adjustable Height, Arm Rest, Rolling, Adjustable Backrest, Foot Rest |
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About this item
- NEWLY-ARRIVED: Extraordinary sitting experience guaranteed by our newly improved linkage armrest and the massage lumbar pillow with a fits-all USB port which helps a lot with easing back pain.
- EVERYTHING YOU NEED FOR A CHAIR: High level mobility supported by a 360-degree swivel and ultra-smooth caster wheels; 90°-165° reclining for working, gaming, reading or napping; 20° controllable rocking and retractable footrest for relaxing; Up to 350 lbs capacity, adjustable seat height, highly flexible head pillow and lumbar support.
- FOR NOT ONLY GAMER: The trustworthy wingback provides multi-contact for releasing your lumbar pressure while your spine is also well protected by the neck pillow. Plus, the retractable footrest and the re-designed soft wing frame further upgrade your sitting experience.
- STURDY CONSTRUCTION & ECO FRIENDLY MATERIAL: Alloy frame covered in quality hand-sewing PU leather and 5 inches high density foam. Upgraded LANT gas cylinder and mechanism largely prolong the life expectancy of the chair.
- SIMPLE INSTALLATION AND CONSIDERABLE CUSTOMER SERVICE: Detail instruction manual included in the package. Our 24/7 customer services team,one-month replacement services and 1 year parts quality warranty, all strive for your better shopping experience with us.
Customer ratings by feature
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Product Description
![gaming chair](http://nekopoi.vihentai.com/nekopoi/IjMt92Yu42b6FWbh1SYpRWZt5Sb6MHc0/images/S/aplus-media-library-service-media/2de91946-4a59-4673-9892-95f84485042e.__CR0,0,2928,1200_PT0_SX1464_V1___.jpg)
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165 degree backrest reclining for superb napping experience
A great way to stretch out and relax for computer, Xbox or PS4 gaming, gaming chair with high back design let’s you kick back and relieve tension on your legs and knees. Whether you’re watching your videos or taking a nap, you can lie down completely strain-free while enjoying the ergonomic support.
![gaming chair](http://nekopoi.vihentai.com/nekopoi/IjMt92Yu42b6FWbh1SYpRWZt5Sb6MHc0/images/S/aplus-media-library-service-media/ab699da7-bc64-4503-badd-b4cc5932bfa2.__CR0,0,2928,1200_PT0_SX1464_V1___.jpg)
![gaming chair](http://nekopoi.vihentai.com/nekopoi/IjMt92Yu42b6FWbh1SYpRWZt5Sb6MHc0/images/S/aplus-media-library-service-media/a813e10f-7ec9-4d9d-a4e3-089c66bf864d.__CR0,0,2928,1200_PT0_SX1464_V1___.jpg)
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Chair with excellent quality and value
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Feels comfortable but foot rest doesn’t come out easy
Curious Customer
Product information
Technical Details
Additional Information
ASIN | B07M9VHXGJ |
---|---|
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #78,397 in Home & Kitchen (See Top 100 in Home & Kitchen) #38 in Video Game Chairs |
Date First Available | December 27, 2018 |
Warranty & Support
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Important information
Safety Information
For the safety of young children, keep the small extra pieces out of reach.
Compare with similar items
This Item Dowinx Gaming Chair Ergonomic Office Recliner for Computer with Massage Lumbar Support, Racing Style Armchair PU Leather E-Sports Gamer Chairs with Retractable Footrest (Black&Gray) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $159.99$159.99 | -12% $175.99$175.99 Typical: $199.99 | -25% $149.98$149.98 List: $199.99 | $149.99$149.99 | -21% $149.98$149.98 List: $189.99 | -15% $212.49$212.49 List: $249.99 |
Delivery | Get it Jun 26 - 28 | Get it Jul 1 - 3 | Get it Jun 26 - 28 | Get it Jun 26 - 28 | Get it Jun 26 - 28 | Get it as soon as Thursday, Jun 27 |
Customer Ratings | ||||||
For gaming | 4.1 | 4.5 | 4.0 | 4.0 | 4.0 | 4.3 |
Easy to assemble | 4.0 | 4.5 | 4.5 | 4.5 | 4.5 | 4.2 |
Support | 3.9 | 4.5 | 4.2 | 4.2 | 4.2 | 4.1 |
Comfort | 3.7 | 4.5 | 4.2 | 4.2 | 4.2 | 5.0 |
Sturdiness | — | 3.3 | 4.0 | 4.0 | 4.0 | — |
Sold By | Dowinx US | BlueWhaleUS | Dowinx US | Dowinx US | Dowinx US | AutoFullus |
material | Iron, Leather, Wood | Faux Leather | Wood | Wood | Faux Leather | Leather, Faux Leather |
style | Classic | Soft padded armrest | Traditional | Modern | Traditional | — |
max. recommended weight | 350 pounds | 350 pounds | 350 pounds | 150 kilograms | 300 pounds | 350 pounds |
weight | 23 kilograms | — | 46.1 pounds | 44.7 pounds | 44.05 pounds | — |
furniture finish | Leather | Leather | Leather | Leather | Leather | PU Leather |
frame material | Iron | Metal | — | — | — | Metal |
Customer reviews
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Customers say
Customers like the comfort and quality of the chair. They mention that it's very comfortable for sitting at the computer, with good support in the seat cushion. They are also happy with appearance. However, some customers are mixed on sturdiness, ease of assembly, value, fit, and size.
AI-generated from the text of customer reviews
Customers like the comfort of the chair. They mention it's very comfortable for sitting at the computer, has good support in the seat cushion, and has soft pleather.
"...This chair is so comfy and provides excellent support. The padding is super soft and makes long gaming sessions easy...." Read more
"...The leg rest is surprisingly durable and even more surprisingly comfortable. I like sitting with my legs up so it's been a blessing...." Read more
"...Pros-Very comfortable chair, I found myself able to sit in this chair for very long gaming sessions with no pressure points or stress on my..." Read more
"...2. The sides of the seat squish my thighs in, but also they're about 24 inches across when I sit, and it's not really uncomfortable or anything...." Read more
Customers like the quality of the chair. For example, they say it's a really good chair, has great value, and is comfortable. Some mention that the chair seems ok, but some say it has wings on the seat. Overall, most find it to be a good buy and the best gaming chair they've bought so far.
"...The chair feels really high-quality and looks premium.Putting it together was pretty easy, especially when I followed the instructions...." Read more
"...The chair its' self is made from high quality and durable material and the cushion is just the right amounts of soft and sturdy to be comfortable to..." Read more
"...This chair is pretty good overall, and a very good value for the price which I purchased it at ($190 with a $10 off coupon)...." Read more
"...Overall, I think it's a very good buy: especially in this price range...." Read more
Customers are satisfied with the appearance of the chair. They mention that it is a great looking chair, super nice, and easy to put together. The colors are nice and the back massage pillow is pretty cool.
"...The chair feels really high-quality and looks premium.Putting it together was pretty easy, especially when I followed the instructions...." Read more
"...Overall I would give this chair a 3.5 out of 5 stars. It is a very nice and comfortable gaming chair that suits me very well but it has its..." Read more
"...Not only do I love how beautiful it looks in my office but it’s an investment worth my health...." Read more
"...Not real leather, it actually looks nice. I bought this color because it was cheaper than the all-black I wanted to buy...." Read more
Customers are mixed about the sturdiness of the chair. Some mention that it's sturdy, has nice material, and is very comfortable and firm. The foam seat pad is nice and thick, fairly firm, and stiff enough to keep from getting squished flat. However, others say that it did still break, and that the chair did still tear. The covering is starting to tear and tatter, and the footrest feels flimsy.
"...it may be possible that it can be said for a lot of chairs, the seat is rather tough and you'll want a cushion after even a short amount of time...." Read more
"...This one is worlds better, supporting my back and not being painful to sit in for long periods...." Read more
"...cracking about 4 months ago, and is to the point that it is peeling off heavily. It is currently close to falling apart...." Read more
"He loved it, the legs snapped in less than a year. Kinda pricey for something that didn’t last." Read more
Customers are mixed about the ease of assembly of the chair. Some mention it's super easy to assemble, with everything you need, and the instructions are very self explanatory. Others say that the instructions were hard to follow at many points and that the pictures showing how to put it together could use an update.
"...Putting it together was pretty easy, especially when I followed the instructions...." Read more
"...Even my dog loves it.It's super easy to assemble, with everything you need provided for you...." Read more
"...was a nightmare simply because not only were the instructions hard to follow at many points, it seemed like they were either for the wrong chair, or..." Read more
"...I like sitting with my legs up so it's been a blessing. It's easy and quick to adjust too so it's never in the way or anything...." Read more
Customers have mixed opinions about the value of the chair. Some find it to be a good buy for the money, while others say it's not worth the price. Some customers also mention that the chair is fragile and cheap.
"...Well worth the extra money to get a quality chair. And I'm loving this color too!" Read more
"He loved it, the legs snapped in less than a year. Kinda pricey for something that didn’t last." Read more
"...This chair is pretty good overall, and a very good value for the price which I purchased it at ($190 with a $10 off coupon)...." Read more
"I ordered this chair just over a year ago. It has done decently enough for what it cost. However, there are some things to report...." Read more
Customers are mixed about the fit of the chair. Some mention that it reclines nicely and is comfortable, while others say that it seems to sit with an unnatural tilt to the left.
"...There's no way to keep it raised up from it's base position aside from with your neck/head due to it's design...." Read more
"...I love that the back part of the chair adjusts upright, allowing me to sit straight and against my chair and pillows, unlike my old chair that did..." Read more
"...After getting it adjusted I found that it would rock back far enough that I was concerned that I would flip over...." Read more
"...see in the photo where the back rest meets the seat,, the back rest is slightly crooked...." Read more
Customers are mixed about the size of the chair. Some mention that the seat is larger than expected and very comfortable, firm but with the right amount. They also say that it provides adequate space and is made to support bigger people. However, others say that the chair itself is entirely too long, the footrest is too short, and the armrests are oddly short.
"...Also because of the nature of it, the leg rest is not very wide, but I have not encountered any problems with my legs inadvertently falling off of..." Read more
"...Fortunately, the straps for the lumbar pillow are not too long, so it stays tight in position and fiend slide down easily...." Read more
"...Cord is a tad short, and theres no "off" button. You plug it in, and it runs. Unplug and it stops...." Read more
"...I also read a lot of reviews that stated the foot rest was too short for taller people...." Read more
Reviews with images
![Rocking function does not work well, overall a good multi-purpose chair.](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from the United States
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The chair feels really high-quality and looks premium.
Putting it together was pretty easy, especially when I followed the instructions. Everything fit perfectly, and it didn't take as long as I thought.
Overall, this chair has gone above and beyond my expectations. It's comfy, practical, and looks fantastic. I'd definitely recommend it to anyone looking to level up their gaming setup!
The only things I've noticed that are concerning about the chair are:
1. The way it creaks when I sit down. Now, this could just be my anxiety acting up and it's perfectly normal, just the chair settling to my weight.
2. The sides of the seat squish my thighs in, but also they're about 24 inches across when I sit, and it's not really uncomfortable or anything. I just have to adjust now and then so I don't get weird marks.
3. I'm not sure if this is on my part or not. I'd like to be able to tilt the seat (not just the back, the whole seat) back a bit so it's angled a little more up instead of flat. Even though I push the handle in, it doesn't seem to affect it. That might not be something it's capable of though, and it's not a huge deal.
4. Around the holes in the back part of the seat, there's a small part where the material doesn't actually reach the plastic covering. There's still plastic protecting the actual cushion though. I included a couple of photos to show where it is. Not a big deal, I could probably cover it with some marker or something.
5. It said the arm rests were adjustable, but as far as I can tell, they're not. Not a huge deal either, just a little tidbit I noticed.
I live in a college dorm, and I'm pretty low on space. It's cramped in here, but the chair actually fits pretty well. I can turn sideways to recline it, and there's even enough room to spin somewhat. I also can lean it back and put some extra blankets on it when I go to bed, so they're in easy reach if I need them but not in the way.
It's super comfortable to sit in, even for hours at a time. My dorm-issued chair was so bad, I'd have to take breaks to lay down on the bed and stretch out, even with a heavy cushion on it. This one is worlds better, supporting my back and not being painful to sit in for long periods. I'm still figuring out how best to position the back cushion though. I have a feeling it'll be wonderful for cramps.
Overall, I think this is a great chair. It's so much more comfortable than anywhere else I have to sit, even when I visit home. It adjusts well, it rocks for when the leg bouncing kicks in, and it's really comfortable to sit in. Even my dog loves it.
It's super easy to assemble, with everything you need provided for you. The video showed a slightly different chair than we had, mostly in how the arms attached, but cross referencing that with the printed instructions, I figured it out pretty quickly.
Well worth the extra money to get a quality chair. And I'm loving this color too!
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on October 23, 2020
The only things I've noticed that are concerning about the chair are:
1. The way it creaks when I sit down. Now, this could just be my anxiety acting up and it's perfectly normal, just the chair settling to my weight.
2. The sides of the seat squish my thighs in, but also they're about 24 inches across when I sit, and it's not really uncomfortable or anything. I just have to adjust now and then so I don't get weird marks.
3. I'm not sure if this is on my part or not. I'd like to be able to tilt the seat (not just the back, the whole seat) back a bit so it's angled a little more up instead of flat. Even though I push the handle in, it doesn't seem to affect it. That might not be something it's capable of though, and it's not a huge deal.
4. Around the holes in the back part of the seat, there's a small part where the material doesn't actually reach the plastic covering. There's still plastic protecting the actual cushion though. I included a couple of photos to show where it is. Not a big deal, I could probably cover it with some marker or something.
5. It said the arm rests were adjustable, but as far as I can tell, they're not. Not a huge deal either, just a little tidbit I noticed.
I live in a college dorm, and I'm pretty low on space. It's cramped in here, but the chair actually fits pretty well. I can turn sideways to recline it, and there's even enough room to spin somewhat. I also can lean it back and put some extra blankets on it when I go to bed, so they're in easy reach if I need them but not in the way.
It's super comfortable to sit in, even for hours at a time. My dorm-issued chair was so bad, I'd have to take breaks to lay down on the bed and stretch out, even with a heavy cushion on it. This one is worlds better, supporting my back and not being painful to sit in for long periods. I'm still figuring out how best to position the back cushion though. I have a feeling it'll be wonderful for cramps.
Overall, I think this is a great chair. It's so much more comfortable than anywhere else I have to sit, even when I visit home. It adjusts well, it rocks for when the leg bouncing kicks in, and it's really comfortable to sit in. Even my dog loves it.
It's super easy to assemble, with everything you need provided for you. The video showed a slightly different chair than we had, mostly in how the arms attached, but cross referencing that with the printed instructions, I figured it out pretty quickly.
Well worth the extra money to get a quality chair. And I'm loving this color too!
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/611vFIYakOL._SY88.jpg)
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/61EQvg7SVoL._SY88.jpg)
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/7139wmliyBL._SY88.jpg)
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/713dS7DhjxL._SY88.jpg)
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/715+aK245+L._SY88.jpg)
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/71MLmrhT-hL._SY88.jpg)
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/71hbpTqVqgL._SY88.jpg)
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/71oqCkiZOeL._SY88.jpg)
![Customer image](http://nekopoi.vihentai.com/nekopoi/yITbvNmLu9meh1WYtMXZnFWbp1CbzNnLh5WLzV2Zh1Wa6MHc0/images/I/81kz612Um6L._SY88.jpg)
While I may not be the most experienced with gaming chairs, I have had almost no issues with this one. I spend a lot of time at the computer, and I feel it's been a great experience. Apart from a seat cushion, I've never found myself wanting more out of it.
-Pros-
The leg rest is surprisingly durable and even more surprisingly comfortable. I like sitting with my legs up so it's been a blessing. It's easy and quick to adjust too so it's never in the way or anything.
The full seat itself is pretty form fitting. While I myself am rather average, It's seated others whom are smaller and much larger with no issue.
The arm rest is practically perfect. I can support my arms on each for perfect keyboard/mouse usage. Just remember to clean them after a while.
Adjustments are easy to make. Easy to tighten loosened bolts in case things get weird and need touching up.
- Cons -
Squeaks. Yes, all the ratings that say it squeaks, it does. While it was fine for a while, every time I sit or stand, it squeaks. However, while seated, it's still quiet even after a year of me rolling around and roughly sitting on it. I tighten the bolts often but that solution stopped working. Probably fixable with grease or something. Haven't tried since it doesn't really bother me.
Head rest pillow defaults too low (and I'm short!). There's no way to keep it raised up from it's base position aside from with your neck/head due to it's design. Whenever I use it, there's a bit of adjustment needed to get it situated properly (Honestly it's just reaching back and pulling it up. 2 seconds of effort). Of course, once it's there, it's fine.
Needs a seat cushion. While it may be possible that it can be said for a lot of chairs, the seat is rather tough and you'll want a cushion after even a short amount of time. You might think the headrest problem is caused by the cushion, but even without one, it's still too low. My cushion sits fine in it, and the comfort level went up way more than expected.
Overall, it's been a good year with this chair. If you're going for this, just get a seat cushion and don't abuse it.
Top reviews from other countries
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Der Zusammenbau war denkbar einfach (auch ohne Hilfe). Die bebilderte Anleitung ist aus meiner Sicht verständlich.
Die Verarbeitung finde ich sehr gut, das Kunstleder ist haptisch angenehm, die Nähte sind sauber verarbeitet.
Der Stuhl selbst ist wahnsinnig bequem. Das Kopfkissen und auch die Lendenstütze lassen sich individuell platzieren. Das Lendenkissen verfügt wohl über eine Wärmefunktion - das Kabel ist hierfür vorhanden, ausprobiert habe ich es jedoch noch nicht und kann dazu nichts sagen.
Mein persönliches Highlight ist die Fußstütze und der krasse Neigungswinkel. :)
Die Fußstütze lässt sich herausfahren - allerdings nicht so weit wie ich angenommen habe. Komplett ausgeschoben liegen meine Waden auf der Stütze auf (ich dachte es geht bis zu den Füßen, von daher kein Produktfehler). Das Kissen der Fußstütze hat eine Kippfunktion ohne Feststellung, d. h. wenn die Füße aufliegen ist das Kissen fixiert, nimmt man die Füße runter, klappt das Kissen nach unten zurück.
Auch der Neigungswinkel der Rückenlehne ist wirklich toll. Ich persönlich mag es, wenn man sich über den Tag verteilt möglichst dynamisch auf dem Stuhl bewegen kann.
Die Sitzfläche empfinde ich als breiter als bei einem regulären Bürostuhl - ich kann mich auch mal mit angewinkelten Beinen / im Schneidersitz auf den Stuhl setzen.
Für meine Bedürfnisse ein toller Stuhl für kleines Geld. Ich habe den angebotenen Coupon genutzt und knapp 100 EUR bezahlt.
Absolute Kaufempfehlung.
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Maintenant que cela fait un moment que je l'ai je peux plus facilement le conseiller si vous n'avez pas besoin d'y passer des heures dessus pour du travail comme moi.
Laissez bien le simili cuir se faire petit à petit ne restez pas dessus directement des heures (je l'ai fais correctement pour que ça se fasse mais malheureusement au bout de quelques semaines ça à très vite commencé à se casser et laisser des morceaux de simili cuir un partout.).
J'ai le dossier à ma chaise qui ne se bloque plus résultat je ne peux plus poser mon dos contre . J'ai tenté de le réparer sans succès. Bref ... Je n'ai juste pas eu de chance et je n'avais pas pu mettre plus pour une garantie à l'époque .
Parce qu'en soit je connais de gens qui ont cette chaise et aucun soucis .
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Original Review Title: "Awesome chair! EPIC company!"
Review Date: Oct. 01, 2019.
Rating: 5 Stars. ( Wish they went to ten, or let you crank it to eleven. )
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Hello;
Alright, thanks for taking the time to read my review! Sort of new to offering feedback and especially for this product it took a little time to round up the correct wording for this company, and chair. So come along for the ride, maybe some tea or coffee as I tell you a bit of a story about why I feel the way I do about both this product and the company behind it.
Originally the purchase started rocky, I had desired a black-on-black chair. ( Easier to keep clean. ) But when I ordered it, some kind of mishap glitch happened. My order got mucked about, Amazon thought they had run out of the colours I desired and even though the company assured me they had them in stock I was unable to process an order because of the clerical error within the system. No biggie. I like blue too, and so I ordered it instead.
The chair arrived faster than anticipated, the box was in perfect condition. For me, that's impressive, especially for a large-sized box. Cardboard usually gets bent and mangled a bit, in this case? Perfect. But that wouldn't have mattered anyway, it's merely the vessel to deliver absolute comfort my way.
First though, installation. The instructions were easily followed, and thankfully they were kind enough to put bolts where they belonged with the washers they belonged with. This made assembly much faster than other products as I wasn't having to figure out which screw goes with what and all that jazz. This drastically made the assembly quicker and pretty simple to handle for me.
It was love at first sit. I suffer from hip, spine, and knee damage and pain. The foot-stool keeps my feet elevated. The form of the padding keeps me in a comfortable position. Everything is just really well designed for maximum comfort. The massage was tied to USB, which I didn't like from fear of tethering myself to my computer on a wheeled chair. But I got over that as the cord harmlessly breaks away near the chair itself and the computer stays where it is. ( Tried and tested a few times. )
Alright, so there's your product. It's well designed, it's comfortable, it helped a sore person be able to sit and play games at a computer desk again. Who cares? Where does the company come into play? Granted, there are numerous competitors with similar designs. Why them? Read on, this is why...
About a month or two past purchase, one fateful night I sat myself down and one of the wheels snapped off and skipped across the floor. Well damn. Examining the part, it's clear that it had just been a random defect and these things happen in plastic forming. Nothing out of the normal. Getting in touch with them, they were practically anxious to make things right and immediately sent out a complete set of replacement wheels just to be sure. Customer service was simply amazing, one of the best I've dealt with. They promptly assessed the situation and moved to make it better. I never felt like they didn't believe me. They didn't question the incident, nothing. I haven't been treated so well by customer service in ages! Part of me wishes the story ended here, but I'm glad it didn't read on...
I got the new wheels very quickly and immediately noticed that they were of a completely new design and in comparison visually they seemed to be a significantly better wheel than the first batch. Changing the five over, I then sat down and something seemed to feel wrong. ( Yeah, I guess I'm slow. ) It didn't seem to turn right, but I'd been dealing without proper wheels for a while and thought maybe it was just my perception that was off. As it persisted though I again turned over my chair and examined it. Somehow, again I believe I must be blind, I failed to notice that during the wheel incident one of the five spokes had cracked under the stress of my weight shifting quickly when the wheel snapped off.
This time I was worried. I mean, I just got new wheels from them and I had to send them another email to tell them that there were additional issues to be found. Once again? No problems. The moment they found out they again went into making-it-better mode. I tell you, they're amazing in this mode. Instead of just sending me another base they ended up sending me an entire replacement chair! Even let me get the black-on-black one I had originally wanted!
The new chair just got here a few days ago. Again, cardboard held up. Must be a trade secret Dowinx must have discovered to make a super-cardboard. Hahaha. Anyway, again the assembly went without issue. Everything went together without problems and I couldn't be happier with this chair, and the company behind it.
For me, the company is just as important as the furniture itself and they've proven with every interaction that they are committed to not only providing excellent customer service but also in continuous innovation. ( I noticed they've made a third iteration of wheel and these are the best designed yet. ) It's nice to deal with customer service you don't need to argue with. To be treated like your purchase didn't end when you sent them the money.
Why should you buy this chair? It's an awesome chair.
Why should you buy it from Dowinx? Dowinx. That's why. ( Like you need more reasons after this essay. )
Again, I'd like to personally thank them for everything. Your product is amazing, and my next chair down the road is going to be a Dowinx product as well I won't even waste time shopping around. Good on you, I'm glad to support a company like yours. Continue doing what you do.
To the people who've read this far? Wow. Thanks. I hope you enjoyed the review, I found it impossible to keep this small considering how much I wanted to explain how far they go for their customers. I've always felt like dealing with Dowinx feels like dealing with a family friend who runs a shop. They take care of their customer, and in the end? They aren't happy, if you aren't.
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Von Anfang an, nachdem ich ihn aufgebaut habe, Knatsch er so, als wäre er schon über zehn Jahre alt. Jede Bewegung ist ein ohrenbetäubendes Geräusch.
Als wäre das nicht genug, sind überall an den Nähten Löcher aufgetreten. Der Stoff reißt an den Nähten Komplett ein. Anfangs nur da, wo ich mit dem Fuß Gewicht mit der Ferse auf der ausgeübt habe, mittlerweile auch auf der gesamten Sitzfläche.
Ich musste extra Reparatur Leder kaufen um die Löcher zu flicken, um nicht auf dem herauskommenden Stoff zu sitzen. Ich würde diesen Stuhl nicht nochmal bestellen und werde mir einen neuen kaufen müssen. Er hat nichtmal 1 Jahr gehalten.
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