The company worked with designer Christian Siriano to give used clothing the cachet of a brand and greater sustainability appeal.
Obé Fitness, an at-home workout platform offering live-streamed and on-demand health classes, is rolling out a feature to let subscribers exercise remotely with up to seven friends at once.
Companies that rent out electric scooters hope more driver training can smooth the ride for their customers—and for their businesses.
Companies are looking to expand online accommodations. Many of their websites are accessible to people with visual and hearing impairments, and now some businesses are addressing accessibility for people with intellectual and developmental disabilities—often referred to as IDD—as well as learning disabilities.
Tony Hsieh, the former chief of Zappos, helped build the online shoe retailer with a model of customer service that rested on a simple premise: Make every customer as happy as possible, even at the expense of sales—in the short term.
Retailers such as Ralph Lauren, Groupe Clarins and Gap are experimenting with virtual stores, letting web users navigate digital versions of their physical locations and try out features such as one-on-one consultations.
